What happened
In April 2026, Fatih told me that the booked villa would not be provided and offered either a refund or alternative accommodation. I chose a refund. He agreed to arrange it.
On 3 July, Fatih proposed a specific refund schedule: USD 3,500 in August, USD 3,500 in September and USD 5,000 in October. On 5 July, we agreed to that schedule in writing.
The August and September payments did not arrive. Further promises and postponements followed. I still received no money.
The agreed refund remains entirely outstanding: USD 12,000.
My claim concerns the summer stay that did not take place and the payment that has not been returned.
